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Service Delivery Manager

Manchester, Greater Manchester

£45k - 50k per year + Benefits

Posted by : Rob Lock | On : October 16, 2018

Service Delivery Manager

Salary – £45,000 to £50,000

Availability – ASAP (Notice Acceptable)

Commutable from; Manchester, Wigan, Warrington, Stockport, Crewe, Nantwich, Bolton

My client is a leading international business going through some large scale periods of growth at present are seeking a Service Delivery Manager with vast End User Management experience to be the gateway between IT and Business.

Responsibilities for the Service Delivery Manager:

  • Develop, implement and lead strategy for end use compute, including hardware and software refresh
  • End User Services Delivery, providing leadership and technical coaching for extended EUC and IT team members
  • Software license management for full life-cycle, using tools such as SNOW to ensure software environment is compliant
  • Ensuring end user Compute security, including encryption, anti-virus and patching are maintained

Skills, Experience & Qualifications Service Deliver y Manager:

  • ITIL Foundation required, ITIL Expert preferred
  • Windows 10 certification, Windows 10, Configuring & Windows 10,
  • Enterprise Desktop Support Technician or windows XP or windows 10 equivalent
  • MS Office and O365
  • Solid understanding of desktop or laptop hardware configuration
  • Use of SCCM, WSUS, GPO and scripting to automate tasks
  •  Proven ability to manage all aspects of Hardware and Software life-cycle
  • Ability to investigate and resolve issues utilising a structured problem solving process.

If you’re interested please get in touch with Rob Lock on 01743 296544 or

Please upload a copy of your CV to apply for this position