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2nd Line Support Engineer

Bradford, West Yorkshire

£25k - 30k per year

Posted by : Steve Moran | On : May 19, 2020

Technical Support Engineer (2ndLine) – Job Opportunity

My client is a global B2B business operating out of the Bradford area. They are using industry leading technology to improve the end to end process through their specialist user-friendly platform.

Looking for a Technical Support Engineer to join the IT team where you will be responsible for supporting and maintaining the IT Systems and providing high-quality user experience to all business users across the group. They have pans approved for a new complex Infrastructure project to get involved in – Datacentre move and replacing all servers.

Salary – £25,000 to £30,000

Start Date – ASAP / Notice Period Acceptable

Location – Bradford

Responsibilities of the Technical Support Engineer are: –

  • Provide a systems infrastructure support service to Datacentre and Remote sites
  • Support server, storage and network technologies in an enterprise infrastructure environment
  • Produce detailed documentation and perform regular knowledge transfer to other members of the team when required
  • Investigate the root-cause of incidents and implement permanent fixes where possible
  • Identify and take ownership of issues found and resolve at the earliest opportunity

Skills set of the Technical Support Engineer are: –

  • Windows Server (2008, 2012)
  • Office 365
  • Active Directory
  • VMWare
  • SAN Storage Infrastructure (EMC)
  • Firewalls
  • Networking (TCP/IP)
  • VoIP Technologies

This is a fantastic job opportunity for a Technical Support Engineer to join a reputable, well established business who will offer you career progression, personal development and the chance to train on a range of new technologies.

If you’re interested in hearing more about this vacancy please get in touch with Steve Moran on 01743 234029 or s.moran@greenfield-it.co.uk for more information.

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